One-Year* Warranty

For products whose packaging is marked with our One-Year Warranty Logo when sold through authorized retailers, we warrant our consumer products to be defect free both in materials and workmanship that result in failure during normal usage.

This warranty is extended to the original end-user purchaser, beginning at the time of retail purchase. This limited warranty is the sole and exclusive remedy, offered in lieu of all other warranties, expressed or implied. LevelMate will not be liable for any indirect, incidental, or punitive damages arising from the use of this product.

This Limited Warranty does not cover:

  • Normal wear and tear
  • Damage to any non-LevelMate product used in connection with this product
  • Misuse, unauthorized modifications, and external causes such as acts of nature
  • Damage caused by accident, abuse, misuse or modification of the Product
  • Scratching or surface damage to any non-LevelMate product

No Other Warranties

To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. LevelMate specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If LevelMate cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under such implied warranties shall expire on expiration of the warranty period. No LevelMate reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

Making a Warranty Claim

You can begin a warranty claim by contacting our Customer Service Team.

Click here to email to our Customer Service Team.

LevelMate will, at its discretion, ship a replacement to you postage paid.  The offer of postage-paid shipping applies to warranty replacements shipped to the same country where purchase was made. All returns and warranty claims must be acknowledged and approved by LevelMate before sending the product to us. LevelMate reserves the right to send you a replacement product that is the same or of a similar style, or a substitute equivalent that may not be of like kind. Replacement products are warranted as above for the remainder of the original applicable product warranty period. If the product is exchanged, the replacement product becomes your property and the product becomes LevelMate's property.

LevelMate is not liable for products that are damaged or lost in transit to LevelMate if shipped other than with our prepaid return label.

* Please see individual product page for warranty provided